Privacy Policy

This website uses cookies to ensure you get the best experience on the website.

When you input your name and e-mail address, this information is collected and stored via Mailerlite e-mail software. This personal data is used by Raluca Tutulan/ Villapiana for marketing communication, internal analytics, service and product sales. Your information will not be shared or used by Raluca Tutulan/ Villapiana outside of these purposes. If you do not consent to this collection of data, you may choose to not continue your site visit.

Personal Data

Personal Data is information that can be used to identify you specifically, including your name, billing/ shipping address, email address, telephone number or demographic information like your age, gender, or hometown. When you provide this information in booking an appointment it is kept confidential and is stored in a secure online platform (either Acuity Scheduling , Jane or Mighty Networks). You may also choose to share this information by providing it voluntarily on the website. You may share it when responding to blogs, contacting us with questions, or participating in group sessions. Sharing your information in this way is entirely voluntary. accessing certain benefits from our website or from making purchases.  

Financial Data

Financial data is data that is related to your payment method, such as credit card or bank transfer details. Financial data is collected to allow you to purchase services and products via this website. Limited financial data is stored, most is transferred to Stripe payment processing software. Please review Stripe’s Privacy Policy to determine how they use, disclose and protect your financial data.

Derivative Data

Derivative data is information that website servers automatically collect about you when you access the website, such as the dates and times that you access our website, and the specific pages you view.  If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.  

How your information is used.

Information collected by the website and servers is used for analytics purpose to improve website pages and ensure that visitors have a positive experience on the website.

The personal information you share voluntarily may be used for:

-       Email communication

-       Marketing emails and advertising

-       Delivering products and services to you

-       Request feedback from you

-       Administer contests or giveaways

-       Analyze trends to improve website and offering

-       Interact with you on social media

-       Notify you of updates on products and services

 Terms and Conditions

Your access to and use of this website is subject to legally binding terms and conditions. Carefully read the following terms and conditions before accessing or using this website. Your accessing or use of this website indicates your acceptance of the following terms and conditions. The following terms and conditions form a binding agreement (“Agreement”) between you and Raluca Villapiana/ Tutulan. The terms and conditions may be changed and updated at any time and your continued use of this website after any change means you have accepted the changed terms and conditions.

Canadian Copyright Law

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Copyright protection is automatic in Canada. Works do not need to registered with the Canadian Copyright Office or have to be marked with a © to indicate that it is copyright protected.

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Restricted Uses

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Unauthorized copying or commercial publication or exploitation of text, photos and images, audio and video and other content of this website including publication, redistribution, circulation, selling, or reproduction, except as authorized by Raluca Tutulan/ Villapiana, is prohibited. Anyone wishing to use any content on the website including text, images, audio and video for commercial use, publication, or any purpose other than fair dealing as defined by Canadian law, must request and receive prior written permission from Raluca Tutulan/ Villapiana. You covenant and agree not to use any screen scraping, framing, bots, spiders, crawlers, avatars, intelligent agents or other automated processes on this website or its content, without Raluca Tutulan/ Villapiana’s written consent.

Links to Third Party Websites

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www.ralucavillapiana.com/ www.ralucatutulan.com contains links to third party websites. Raluca Villapiana is not responsible for the contents of any linked website. These links are provided as a convenience only and shall not be construed as an endorsement or sponsorship of the linked website by Keep up with Liv.

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Limitation of Liability and Indemnity

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In no event will Raluca Tutulan/ Villapiana or its affiliates be liable for any direct, special, indirect, direct, consequential, incidental, punitive, or explary damages of any kind or be subject to equitable or injunctive remedies arising out of access to, or use of this website, inability to use this website or any information contained within. As a condition of your use of this website, you agree to indemnify Raluca Villapiana/ Tutulan and its affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this website.

Medical Disclaimer:

All products and services offered by Raluca Tutulan/ Raluca Villapiana are for educational and informational purposes only. Nothing on www.ralucavillapiana.com and www.ralucatutulan.com, or any of our content or curriculum offered here, elsewhere online or in person, is a promise to guarantee health results nor do we do we offer any medical or professional advice.

The information presented herein and pertaining to www.ralucavillapiana.com and www.ralucatutulan.com including but not limited to: text, graphics, images and other material, is for educational purposes only. The content herein have not been evaluated by the Health Canada or the FDA and are not intended to diagnose, treat, cure or prevent any disease. We do not diagnose, prevent or treat any illness, disease, or any other physical, emotional, or mental condition. Always seek the advice of a suitable professional. Any reliance placed on the information shared within the website is done so solely at your own risk.

Refund Policy

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Please note that due to the digital nature of the services and courses, all products are nonrefundable.

Refund Policy for Consulting Services – Refunds for consulting will not be provided under any circumstances.

LIABILITY-Courses & Digital Downloads

By purchasing from us you agree that you have read and understood our Terms + Conditions. Items are sold to you with the understanding that you have sole responsibility for determining the suitability of the items for the purposes for which you intend to use them.

All products ordered by the purchaser are for personal use only. They must not be resold in any form or any place; Raluca Villapiana reserves the right to take legal action against unauthorized and unofficial sale of goods. Federal Sales Tax as noted below. The total cost including any applicable taxes will be displayed during check-out, once you have selected your billing and shipping address. Prices are subject to change without notice.

Federal Sales Tax by province:

• BC – GST 5% and PST 7%

• Alberta – GST 5%

• Saskatchewan – GST 5% PST 6%

• Manitoba – GST 5% and PST 8%

• Ontario – HST – 13%

• Quebec – GST 5% QST 9.975%

• New Brunswick – HST 15%

• Nova Scotia – HST 15%

• Newfoundland & Labrador – HST 15%

• Prince Edward Island – HST 15%

• Northwest Territories – GST 5%

• Nunavut – GST 5%

• Yukon – GST 5%

We use Stripe as our payment gateway ensuring secure transactions happen through their platform. Please review Stripe’s Terms and Conditions for further information. No payment processing happens on our server. You must pay the Order Amount by credit card, Paypal or Apple Pay at the time of submitting the Order.